Shelley Jones - Director, Corporate Strategy and Resourcing

Shelley-Jones-Director-Corporate-Strategy-and-Resourcing

Shelley Jones brings nearly two decades of local government experience to her role as Director of Corporate Strategy and Resourcing at Wingecarribee Shire Council.  Her passion lies in organisational strategy, employee engagement, and leading positive change.

Bolstered by a Bachelor of Business and graduate from the Australian Institute of Company Directors, Shelley boasts a strong record of driving strategic transformation in rural and regional council settings. Her expertise includes implementing major organisational redesigns that optimise alignment between strategy, resource allocation, and desired outcomes.

As an executive leader in two amalgamated councils, Shelley possesses first hand experience navigating complex mergers and leading through crisis situations. Notably, she served in a leadership role during the council's response to the devastating 2019-2020 Black Summer bushfires, demonstrating her ability to bridge the gap between staff and community during challenging times.

Shelley is committed to working collaboratively with the Wingecarribee Shire Council team to make a lasting positive impact on the Wingecarribee community.

Shelley can be contacted on mail@wsc.nsw.gov.au or (02) 4868 0888.

The Corporate Strategy and Resources Directorate comprises of the following areas:

Governance and Corporate Performance - Manager, Danielle Lidgard

Danielle Lidgard Manager Governance and Corporate Performance

  • Coordinator Strategy & Business Improvement
    - Coordinate and prepare Council's integrated Planning and reporting documents
    - Facilitate and support strategic and corporate reporting
    - Identify and assist services to implement business improvement initiatives
    - Develop and coordinate the service review program 
    - Coordinate corporate projects

  • Integrated Risk Coordinator
    - Manager enterprise risks
    - Deliver long term and sustainable safety improvements in the workplace
    - Monitor and review our Integrated Risk Management Framework
    - Protect Council assets and reduce risk impact
    - Manage the return-to-work program

  • Coordinator Governance
    - Coordinate Council meetings including the preparation and distribution of agendas and minutes
    - Facilitate access to information held by Council
    - Coordinate Internal Audit program and the Audit Risk Improvement Committee
    - Maintain registers on delegations, policies and disclosures of interest
    - Facilitate the management of Council's legal panel
    - Manage complaints, probity and investigations  

Business & Property - A/Manager, James Borbone

James Borbone Manager Business and Property

  • Coordinator Property Services
    - Leasing and licensing
    - Administer land, easements and road closures
    - Land acquisition and disposal 
    - Native title

  • Coordinator Children's Services
    - Out of School Hours Service
    - Nominated Supervisor and Responsible Person as per the Education & Care Services National Regulations 2011

  • Coordinator Tourism and Events
    - Tourism marketing campaigns and strategies
    - Council owned events
    - External festival and events
    - Visitor information centre operations
    - Bowral Memorial Hall bookings 

Information Services - Chief Information Officer, George Harb

George Harb Chief Information Officer

  • Coordinator Corporate Systems

- Deliver digital solutions and technical guidance
- Maintain and support interactive mapping systems
- Keep corporate applications up-to-date and cyber compliant
- Capture reliable data for accurate stakeholder information
- Facilitate informed decision-making through data insights
- Oversee the development of corporate applications, upgrades, and enhancements

  • Coordinator Corporate Information

-Safeguard and manage comprehensive and precise records
- Convert records into digital format and preserve as needed
- Organise, categorise, and safeguard Council records
- Ensure compliance with the State Records Act
- Implement secure access controls to protect sensitive Council records 
- Regularly audit and update record-keeping practices to meet evolving standards and requirements

  • Coordinator ICT Operations

- Foster a secure IT environment for the Council
- Provide expert technical support to ensure smooth operations
- Sustain dependable and robust infrastructure for seamless performance
- Regularly update and patch Council systems to fortify cyber security
- Proactively identify and address potential cybersecurity threats
- Optimise system efficiency through continuous monitoring and improvements
- Implement disaster recovery plans to ensure business continuity
- Conduct regular training sessions to enhance staff awareness on IT security
- Stay abreast of emerging technologies to drive innovation in ICT operations

  • Coordinator Customer Experience
  • - Addressing and solving customer inquiries promptly
    - Delivering accurate and easily understandable information
    - Striving for quick and effective issue resolution right from the initial customer interaction
    - Continuous improvement by actively seeking feedback.
    - Personalisation through tailoring interactions
    - Proactive communication by anticipating and providing relevant updates
    - Improving the customer experience through digitisation and enhancement of existing services
  • Coordinator Bookings and Facilities

- Monitoring and ensuring facility compliance
- Collaborating with and supporting the 355 Management Committees for effective facility management
- Coordinating bookings of halls, community centres, sports grounds, and recreational reserves
- Maintaining the Council's online booking system for streamlined and accessible facility reservations

  • Business Solutions  Implementation
  • - Implementing new systems throughout the organisation to enhance efficiency and productivity.
    - Managing and facilitating change processes associated with the introduction of new systems for a smooth transition.
    - Providing comprehensive IT training sessions to equip staff with necessary skills and knowledge. 
    - Ensuring seamless integration of new systems with existing processes and technologies.

 

 

People and Culture - Manager, Ricky Tozer

Ricky Tozer Manager People and Culture

  • Coordinator Human Resources
  • Coordinator Strategy, Policy and Organisational Development

 

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