Debt Recovery Policy Rates, Water, Sewerage and Sundry Debtor

The Debt Recovery - Rates, Water & Sewerage and Sundry Debtor Accounts including Provisions for Hardship & Pensioner Rate Rebates Policy was adopted by Council on 17 May 2023.

The objectives of this policy are:

  • To provide clear expectations of how Council will collect rates and charges within its statutory framework.
  • To ensure the timely collection of rates, charges and other debts owing to Council to ensure overdue rates, charges and other debts does not become unmanageable for ratepayers.
  • To ensure that the recovery process is undertaken in a consistent and fair manner ensuring that confidentiality is always maintained.
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