Council's Customer Experience Team Wins National Award

Published on 21 November 2024

Photo of George and Rhianon from Council's Customer ExperienceTeam hold glass award smiling in front of customer service desk

Wingecaribee Shire Council is pleased to announce that its Customer Experience Team has been awarded the National Customer Service Team of the Year at the prestigious National Local Government Customer Service Awards 2024.  

This national recognition is a testament to the team's unwavering commitment to delivering exceptional service to the community. The team's dedication to understanding and addressing the needs of all customers has been instrumental in fostering positive relationships and enhancing overall customer satisfaction. 

The National Local Government Customer Service Awards recognise outstanding achievements in customer service within the local government sector.  

We extend our congratulations to the Customer Experience Team and encourage ongoing feedback and suggestions from our customers to help maintain and improve the high standards of service delivery.