Planning Information Services

The Duty Planner can assist with providing details around:

• Development planning council's and policies that affect your property
• Whether you will require formal approval for your proposal or if it does not require consent.
• What particular building controls apply to your property (e.g. your property is Heritage listed or located in a Heritage area) and the process for applying for approval to carry out building works.

Please be aware that the Duty Planner is only able to provide general advice and cannot provide:

• Advice that is site-specific
• Confirm the zoning information for a property
• Provide advice on whether the proposal would be approved or refused.

• Duty Planner 
• Duty Development Engineer
• Duty Accredited Certifier  

The Duty Planner / Duty Development Engineer / Duty Accredited Certifier services are designed to provide preliminary information on planning, engineering and building related enquiries associated with properties. 

All appointments are for a maximum of 15 minutes and the Duty Planner Booking form contains questions to ensure that your inquiry is efficiently directed. To allow for our preparation booking close 24 hours before.

Please note that our Planning Information Service enquiries can not be regarding Current Development Applications (DAs) already lodged with Council. You can get an update on the process of your Development Application via our DA Tracker.

Please note that the Planning Information Service does not include the below areas of enquiry.

To book a Duty Appointment with one of our Planners, Engineers or Certifiers click the button and select the type of Duty Service you need.

Duty Appointment Bookings

It is recommended that you book a Pre-Lodgement meeting for any large or more complex proposals prior to submitting your application to Council.

Pre-lodgement Meeting