Rates and Payments

To provide you with a better customer experience, we upgraded our online payment services in 2023.

We have moved all online payments to the Commonwealth Bank of Australia’s BPOINT service. 

If you have any questions about this change or need assistance, please call us on (02) 4868 0888.

Online payments can be made for:

• Land rates
• Water and sewerage accounts
• Sundry debtors

Please do not send us credit card details via email as this is not secure.

Payments made using this facility attract a service fee of 0.78 per cent.

Wingecarribee Shire Council has partnered with Payble to give you greater flexibility and control around when and how you pay your bills:

• You can choose to pay the total amount due, or pay in weekly, fortnightly, monthly or quarterly instalments; 

• Payments can now be made from your bank account, or your debit or credit card;

• Have the flexibility to change your payment schedule at any time to a date and frequency that suits you best;

• Have the flexibility to skip a scheduled payment;

• Have the flexibility to change your payment method whenever you want;

• You can also register your mobile to receive SMS reminders about upcoming payments.

For more information about flexible payments through Payble click here for our Frequently Asked Questions.

Credit Card

Council accepts credit card payments online or by phone on 1300 138 795.

Please note that a service fee of 1 per cent applies to all credit card payments.

BPAY

You can pay your rates directly from your account using BPAY. 

Please contact your financial institution to pay from your nominated account. 

BPAY details can be found on your current notice. 

Council only accepts debit card payments through BPAY.

Cheque

Mail cheques to:

Wingecarribee Shire Council

PO Box 141

Moss Vale NSW 2577

Australia Post

Present your notice and payment at any Australia Post outlet. 

It is important to advise Council when you change your postal address for notification of rates and other notices.

A change of address notification can only be submitted by the registered property owner, or by an authorised person on behalf of the registered property owner provided such authorisation has been provided to Council in writing.