Service update: Phase two of our eServices platform to enhance and digitise our services to the community will launch on Monday, 15 December 2025. Customers will be able to easily lodge and pay online for 8 more online applications, streamlining the application process. If you have any questions, please call us on (02) 4868 0888.
Use our eServices platform to apply for a Drainage Diagram and/ or Sewer Reference Sheet.
Drainage Diagram: Diagrammatic representation of drainage plumbing work internal to the property boundary- excludes stormwater drainage.
Sewer Reference Sheet: Location and connection map of Council’s water & sewer assets in relation to the subject property external to the property boundary- excludes stormwater.
If you're new to using our online eService Portal you can watch our How-to use new online eServices Portal video below which will step you through the process.
Before you proceed: Ensure all details are correct before placing an application (i.e. certificate type, legal description (Lot and DP/SP number) of the land, property address, a valid email address). This email address will be used to send you the certificate. Council is unable to issue refunds for incorrectly entered information, duplicate applications, or for change of mind.
Request online
Call us on 02 4868 0888 Monday to Friday, 8:30 am - 4:30 pm, or visit the Civic centre.