Water and Sewer Access Charges 2023 - 2024(PDF, 4MB)
Depending on the services that are available to the property and what it is used for, there are established pricing areas for residential properties:
Depending on the services that are available to the property and what it is used for, there are established pricing areas for non-residential properties. Non-Residential water and sewer charges apply to business, farmland and mining properties (including non-rateable properties):
Council has a schedule to read your water meter three times in a year in April, August and December. Your water meter records the amount of water your household consumes, and this is used to calculate your bill. There are several styles of water meters installed throughout the Wingecarribee Shire, however they basically operate in the same way. Council reads the black numbers only and charge per kilolitre (1 kilolitre = 1000 litres).
Think you might have a leak? Reading the meter regularly can identify any sudden change in water use. Identifying the problem early can reduce the impact on the water use component of your account. Refer to our Manage Your Water & Sewer Service page for troubleshooting tips to check for water leaks.
It is important to advise Council when you change your postage address for notification of Rates and your Water & Sewerage account. To update your billing information, please tell us here Change of Address.
There are a few ways you can pay for your Water and Sewerage account, refer to our Rates & Payments page for available options.
Council’s Rates Notices and Water & Sewerage Accounts have gone digital. If you would like to receive your notices via email, you can register for eBilling here. If you are a mobile bank customer, you can also sign up for BPAY View. BPAY View sends bills and statements straight to your online account and provides email, SMS and bank message reminders.
We understand that sometimes, due to a variety of circumstances, people are unable to pay their rates on time. Find out more information on how we can help your family or business from our Rates & Payments page or contact us on (02) 4868 0888.
A Rates Certificate is commonly needed when you are selling a property. It advises the amount (if any) due or payable to Council by way of rates, charges or otherwise on a parcel of land. This ensures there are no outstanding rates, charges or other debts when the property is sold. Water consumption charges can also be shown on a Rates Certificate to determine what the owner has used since their previous reading. You can apply to Council to arrange a special water meter reading at the same time as a Section 603 Certificate by completing the Rates Certificate Application form and paying the relevant fee.
Council understands that excess water consumption can result from undetected private leaks and may be due to circumstances beyond a property owners' immediate control. If this occurs, owners can contact Council for available support options. Council has adopted a Water Determination Policy that is not intended to provide full compensation to customers for water leaks but is a means of good public relations and providing some assistance where high usage accounts have been incurred through being unaware of private leaks.
Refer to Council’s Policies page for more information about our Water Determination Policy.
Water and Sewer Services
Telephone: 02 4868 0888
Email: mail@wsc.nsw.gov.au