Select the Escape key to close the menu. Focus will then be set to the first menu item.
Residents who currently receive a domestic waste service are eligible to use the bulky waste collection service. Bookings are essential, with items to be placed out no earlier than the Sunday prior to the booked collection week.
Disclaimer: The Bulky Waste collection service has an operation capacity that is limited during Monday to Friday. This service capacity is subject to periodic review, and the number of available bookings may be increased as needed. We appreciate your understanding and patience as we work to provide efficient and timely service to all residents.
Service bookings will be scheduled on specific dates designated for each zone. Please refer to the information below to identify your zone and the corresponding booking dates. Note that dates may reach full capacity.
A limit of 2 collections per year for each property. See a more detailed list of eligibility and presentation requirements below;
Place your bulky waste in 2 separate piles (General Waste and one mattress, and another for Metal items.)
Each property is limited to 2m³ per collection, with dimensions not exceeding 1 metre in height, 1 metre in width, and 2 metres in length.
Bulky waste items should be placed out the weekend prior to your collection week booking.
Secure loose items to prevent them from being blown away.
Do not block driveways, letterboxes and footpaths.
Make sure objects are clear of any overhead obstacles such as low power lines and trees.
Do not place items out after the collection has taken place. We will not return
Limitations:
Offcuts of sawn timber up to 1.8m in length
One mattress allowed per property
Empty water heater systems up to 80L and up to 900mm in height
Any waste in excess, or items not accepted, will have to be removed and disposed of by the resident. Penalties may apply if the material is not removed.
Press left and right keys to move between tabs. Press down to focus tab content.
Report Illegal Dumping (RID) tool
If you see large illegally dumped items, or items that remain after a bulky waste collection service the best thing you can do is report it through the EPA's RID ONLINE tool.
Reporting illegal dumping not only aids the EPA and Council in safeguarding human health and the environment, detecting and penalising dumpers, but also assists in finding and cleaning up dumped waste, and identifying dumping hot-spots to prevent this behaviour in your area in the future.
Property owners who are eligible (paying a Domestic Waste Service Charge on their rates) can call the waste hotline 1300 133 969 which will begin to accept bookings from 17th June 2024.
To book a kerbside collection service you must call JR Richards hotline number 1300 133 969.
Please place all your items out on the kerbside in front of your property the weekend prior to your booked collection week. We will not return to collect items placed out late, and residents will not be entitled to any additional collections.
Reducing waste and recycling play pivotal roles in effective waste management, which is why we are committed to maximising our recycling efforts.
Through our bulky waste collection service, we ensure the recycling of the following items:
All other bulky household items will be responsibly sorted and approximately 50% will be recovered, whilst the remainder will be disposed of in landfills.
Some items are not suitable for the bulky waste collection service and will not be picked up by Council’s contractors.
Exclusions: include timber offcuts up to 1.8m in length and water heater systems up to 80L (Empty) and 900mm in height.
Please review the list of acceptable and unacceptable items for kerbside collection below.
There are a few reasons why we may not have removed your bulky waste, please go through the below check-list items before calling the hotline. Please check the following:
Once you've checked the above, if none of the check-list items apply to your collection, we may have missed your collection. You can report a missed service by contacting the Bulky Waste Collection Hotline 1300 133 969.
Yes, if you receive a domestic waste service at your rental property you are eligible to use the bulky waste collection service.