Bulky Waste Kerbside Collection Service
Residents who currently receive a domestic waste service are eligible to use the bulky waste collection service. Bookings are essential, with items to be placed out no earlier than 24 hours or the Sunday prior to the booked collection week.
- Start Date: Collections began on July 1st, 2024 and will continue throughout the 2024/2025 financial year.
- Booking: Call the 1300 133 969 to schedule your collection.
Disclaimer: The Bulky Waste collection service is limited to 35 collections per day during Monday to Friday. This service capacity is subject to periodic review, and the number of available bookings may be increased as needed. We appreciate your understanding and patience as we work to provide efficient and timely service to all residents. For further information regarding the service, the Council Paper presented 21 February 2024 (page 15).
Zones and allocated collection dates 2024-2024
Service bookings will be scheduled on specific dates designated for each zone. Please refer to the information below to identify your zone and the corresponding booking dates. Note that dates may reach full capacity.
Zone 1 Locations
Balmoral, Buxton, Alpine, Colo Vale, Hilltop, Yerrinbool, Aylmerton, Balaclava, Braemar, Renwick, Willow Vale
Schedule Dates - Zone 1
- 1 July 2024
- 12 August 2024
- 23 September 2024
- 4 November 2024
- 16 December 2024
- 10 February 2025
- 24 March 2025
- 19 May 2025
Zone 2 Locations
Mittagong, Welby, Woodlands
Schedule Dates - Zone 2
- 8 July 2024
- 19 August 2024
- 30 September 2024
- 11 November 2024
- 6 January 2025
- 17 February 2025
- 31 March 2025
- 26 May 2025
Zone 3 Locations
Bowral, East Bowral
Schedule Dates - Zone 3
- 15 July 2024
- 26 August 2024
- 7 October 2024
- 18 November 2024
- 13 January 2025
- 24 February 2025
- 7 April 2025
- 2 June 2025
Zone 4 Locations
Kangaloon, East Kangaloon, Glenquarry, Avoca, Burrawang, Fitzroy Falls, Robertson, Wildes Meadow, Burradoo, Medway, New Berrima, Berrima, Joadja
Schedule Dates - Zone 4
- 22 July 2024
- 2 September 2024
- 14 October 2024
- 25 November 2024
- 20 January 2025
- 3 March 2025
- 28 April 2025
- 9 June 2025
Zone 5 Locations
Wingello, Bundanoon, Penrose, Sutton Forest, Exeter, Werai
Schedule Dates - Zone 5
- 29 July 2024
- 9 September 2024
- 21 October 2024
- 2 December 2024
- 27 January 2025
- 10 March 2025
- 5 May 2025
- 16 June 2025
Zone 6 Locations
Moss Vale
Schedule Dates - Zone 6
- 5 August 2024
- 16 September 2024
- 28 October 2024
- 9 December 2024
- 3 February 2025
- 17 March 2025
- 12 May 2025
- 23 June 2025
A limit of 2 collections per year for each property. See a more detailed list of eligibility and presentation requirements below;
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Place your bulky waste in 2 separate piles (General Waste and one mattress, and another for Metal items.
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Each property is limited to 2m³ per collection, with dimensions not exceeding 1 metre in height, 1 metre in width, and 2 metres in length.
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Bulky waste items should be placed out the weekend prior to your collection week booking.
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Secure loose items to prevent them from being blown away.
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Do not block driveways, letterboxes and footpaths.
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Make sure objects are clear of any overhead obstacles such as low power lines and trees.
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Do not place items out after the collection has taken place. We will not return
Accepted Items
Limitations:
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Offcuts of sawn timber up to 1.8m in length
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One mattress allowed per property
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Empty water heater systems up to 80L and up to 900mm in height
Not Accepted Items
Any waste in excess, or items not accepted, will have to be removed and disposed of by the resident. Penalties may apply if the material is not removed.
Bulky Waste Calendar 2024
Report Illegal Dumping (RID) tool
If you see large illegally dumped items, or items that remain after a bulky waste collection service the best thing you can do is report it through the EPA's RID ONLINE tool.
Reporting illegal dumping not only aids the EPA and Council in safeguarding human health and the environment, detecting and penalising dumpers, but also assists in finding and cleaning up dumped waste, and identifying dumping hot-spots to prevent this behaviour in your area in the future.
Frequently Asked Questions
When can I book a Bulky Waste Kerbside Collection Service?
Property owners who are eligible (paying a Domestic Waste Service Charge on their rates) can call the waste hotline 1300 133 969 which will begin to accept bookings from 17th June 2024.
How do I book a kerbside collection Service?
To book a kerbside collection service you must call JR Richards hotline number 1300 133 969.
How do I present my bulky waste items on the kerbside?
- Place your bulky waste in two separate piles (General Waste and one mattress, and another for Metal items.
- General waste (including one mattress) and Metals
- Each property is limited to 2m³ per collection, with dimensions not exceeding 1 metre in height, 1 metre in width, and 2 metres in length.
- Make sure objects are clear of any overhead obstacles such as low power lines and trees.
- Do not block driveways, letterboxes and footpaths.
- Bulky waste items should be placed out the Sunday before your booked collection week.
- All items left for collection must be able to be handled by a maximum of two people.
- The collector withold the right to not collect piles that do not meet the presentation requirements, items added to the piles after the booking will not be collected and may be treated as illegal dumping.
- Cutlery and crockery are secured so they can be easy to safely handled.
What if I put my pile out late?
Please place all your items out on the kerbside in front of your property the weekend prior to your booked collection week. We will not return to collect items placed out late, and residents will not be entitled to any additional collections.
What happens to bulky waste after it is collected?
Reducing waste and recycling play pivotal roles in effective waste management, which is why we are committed to maximising our recycling efforts.
Through our bulky waste collection service, we ensure the recycling of the following items:
- Metals will be collected and recycled through our scrap metal recycling process.
- Mattresses will be shredded and separated for its resources such as metal and textile waste.
All other bulky household items will be responsibly sorted and approximately 50% will be recovered, whilst the remainder will be disposed of in landfills.
Not all my items place out for the bulky waste collection were collected. Why?
Some items are not suitable for the bulky waste collection service and will not be picked up by Council’s contractors.
Please review the lists of acceptable and unacceptable items for kerbside collection and the other restrictions listed below and at the top of this page.
Restrictions on bulky waste items left out for collection
Items left out for collection must be sorted into two piles: 1. General waste (including one mattress), and 2. Metals
All items must be able to be lifted by a maximum of two people.
Items must abide by the size regulations (no taller than 1 metre and no wider than 2 metres).
All waste presented must not exceed 2m³ per collection per property.
Exclusions include timber offcuts up to 1.8m in length and water heater systems up to 80L (Empty) and 900mm in height.
My bulky waste kerbside collection has not been collected. Why?
There are a few reasons why we may not have removed your bulky waste, please go through this checklist prior to contacting the hotline:
- You did not meet presentation requirements and have received a non-collection slip in your mailbox.
- You placed your items out on the kerbside the week of your allocated booking and did not add to the pile.
- Vehicles or other obstructions prevented drivers from collecting materials
- The items were presented in a way that made it difficult for our drivers to remove it. Please review the guidelines at the beginning of this page for more information on how your kerbside collection must be presented.
- Your items were located on private property and not on the kerbside. Our drivers will not enter private property to collect waste.
If none of the above applies, we may have missed your collection. To report a missed service, contact the Bulky Waste Collection Hotline 1300 133 969.
I'm a renter am I eligible for kerbside bulky waste collection?
Yes, if you receive a domestic waste service at your rental property you are eligible to use the bulky waste collection service.